Introduction Customer support used to sit in the background. It solved problems after they happened and focused on speed, not quality. The goal was to close tickets, not to build relationships. That approach no longer fits how people expect to be served. Customers now want…
No more is the changeover from batch processing to real-time data integration a thing of the future; to be precise, it is the main operating model for today’s companies. The speedy week of November 7th to 13th, 2025, witnessed the industry experiencing a most remarkable…
Children’s Day is not only a day of fun and merriment but also a very good day to remind the world about how powerful curiosity can be if it is nurtured early. Kids of today are being raised in a world where technology is omnipresent…
India celebrates National Education Day every year on November 11th to pay tribute to Maulana Abul Kalam Azad, the country’s first Education Minister, whose birth anniversary falls on that day. His dream was of an education system that was unified, inclusive, and of high quality…
For decades, analytics has served as the foundation of data-driven business transformation. The discipline began with descriptive reports that merely recorded the past and has since matured into sophisticated systems capable of predicting future outcomes. Yet, a new wave of innovation is emerging at the…
Swiss school of hotel management schools are famous across the globe for blending service culture with strategic business leadership. In this listing of six top schools, we point out programs that stand out for operational excellence and leadership readiness. From old-school hospitality schools in fabled…
To quest business competition and pursue sustainable development, many company has to adapt an ERP system. NetSuite is one of today’s leading cloud-based solutions for finance, operations, and customer relations. But there’s an inherent contradiction in implementing an off-the-shelf system, no matter how good it…
The Indian Information Technology (IT) sector, a huge driver of the economy, is about to undergo its greatest change so far. A recent, very significant, report “Future-Proofing India’s IT Workforce: What L&D Professionals Are Prioritizing?” by ETHRWorld and edForce has raised a loud and clear…
The landscape of journalism is undergoing a seismic transformation. As we navigate through 2025, the future of journalism is being shaped by technological innovation, evolving audience behaviors, and unprecedented challenges to traditional news media models. Understanding journalism trends 2025 is crucial for both industry professionals…
Logic is the foundation of all computing systems in the modern digital world. Every action performed by a computer, whenever it sorts data, checks conditions, or makes decisions, follows logical statements that result in either true or false. Based on these results, the system decides…
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